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12-15-2015, 11:00 PM (This post was last modified: 12-15-2015, 11:02 PM by Naiwen.) Because she couldn't speak English at all. She was way too slow : I waited 15 minutes and at the end, I didn't get what I wanted because she couldn't understand me. Other customers like me who spoke English left the place without getting what they wanted either. I know I shouldn't have lost my temper, but waiting 15 minutes for something you want is enough to get your goat up! And with someone who didn't understand a word you're saying to her! Why do they hire people who aren't fluent in both languages? We are a bilingual country here in Canada after all.
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I don't blame you for acting the way you did. I would be fuming. I would say understanding and being able to speak English is a necessary requirement to work in a store, especially in a country where English is more or less the primary language.
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I would say so as well. If you are going to work with the public, you should at least be able to speak the language that the public is speaking. I would have mentioned something to the manager and made sure that the manager understood that I would not be spending my time there ever again if they didn't have workers who could speak the native language.