Thread Contributor: Naiwen
Host Downtime?
#1
So when you got a host downtime, what do you do to solve it? I just go on the support board and post about it.

#2
I must say the host we have now gives us very minimal down time which is great but from previous experience. I believe nothing can be done except from alerting and notifying the members of your forum or website.
If you need assistance with anything, feel free to message me.

I am NOT a robot or am I?

#3
(01-04-2016, 05:15 PM)Sir Twisted Wrote: I must say the host we have now gives us very minimal down time which is great but from previous experience. I believe nothing can be done except from alerting and notifying the members of your forum or website.


I see. I have experienced such unpleasantness in the past as well, and as soon as I notified the host's support forum, immediately after, someone fixed the problem, whatever it was. I got great customer service from my hosts that I ran before.

#4
(01-05-2016, 09:56 PM)Naiwen Wrote:
(01-04-2016, 05:15 PM)Sir Twisted Wrote: I must say the host we have now gives us very minimal down time which is great but from previous experience. I believe nothing can be done except from alerting and notifying the members of your forum or website.


I see. I have experienced such unpleasantness in the past as well, and as soon as I notified the host's support forum, immediately after, someone fixed the problem, whatever it was. I got great customer service from my hosts that I ran before.

It's always a great perk when services provide an excellent customer service support team or forum.
If you need assistance with anything, feel free to message me.

I am NOT a robot or am I?

#5
(01-06-2016, 08:09 PM)Sir Twisted Wrote:
(01-05-2016, 09:56 PM)Naiwen Wrote:
(01-04-2016, 05:15 PM)Sir Twisted Wrote: I must say the host we have now gives us very minimal down time which is great but from previous experience. I believe nothing can be done except from alerting and notifying the members of your forum or website.


I see. I have experienced such unpleasantness in the past as well, and as soon as I notified the host's support forum, immediately after, someone fixed the problem, whatever it was. I got great customer service from my hosts that I ran before.

It's always a great perk when services provide an excellent customer service support team or forum.

It should a 24/7 support serviced and free too.

#6
I usually don't have downtime much. But I take a live chat help to bring back my website if it ever gets down.

#7
(01-09-2016, 05:29 AM)Cobra Wrote: I usually don't have downtime much. But I take a live chat help to bring back my website if it ever gets down.
I see, so there's always someone to answer the users' questions.



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